Fixable

How to learn from your mistakes with Robert “Cujo” Teschner

42:58

The act of reflection at work has many names—debrief, post-mortem, after-action review—but no matter what you call it, it’s a wildly powerful tool for making teams better. But are you getting the most out of it? Robert Teschner (whose call sign in the Air Force was “Cujo”) is a former fighter pilot and commander who flew some of the world's most advanced fighter jets before becoming an…