Fixed Ops Roundtable

The Phone Call That's Worth $1,500 to Your Dealership with Anthony Giagnacovo

7:02

Every time a car breaks down, a dealership either wins a customer for life or loses one forever. Most don't even know it's happening.

Anthony Giagnacovo has run 150,000 of those moments, every single month. And in this episode he breaks down exactly what's at stake: the average repair order sitting inside every roadside rescue, why the difference between 45 minutes and 62 minutes can define…