Fixed Ops Roundtable
Misty Tippets: The #1 Reason Dealerships Buy AI and Get Nothing From It
18:05
One dealer cut their service BDC from six people to two. Same call volume. Same revenue. The only thing that changed was who was answering the phone.
Misty Tippets, Senior Automotive Marketing Lead at Podium, has spent years working directly with hundreds of dealerships as they roll out AI in fixed ops, sitting behind the service counter, watching advisors work in real time, and tracking…