Agency Bytes
Ep 163 – James Kwon, Figmints – Boats, Not Moats - How AI Is Forcing Agencies to Build Products
34:57
Featuring: James Kwon, Figmints
In episode 163, I sit down with James Kwon, founder and CEO of Figmints, a digital creative and marketing agency celebrating its fifteenth year in business.
James and I get into the shift he's making from a pure services agency to a product-driven business, and why he believes agency owners need to build boats, not moats, as AI reshapes the industry. We talk…