Readerzz
Personalized: Customer Strategy in the Age of AI (Part 1)
30:29
Welcome back to Readerzz!
Today, we’re interviewing David Edelman, Executive leader at firms like McKinsey & BCG, advisor to the C-suites of major companies, and is the bestselling co-author of Personalized: Customer Strategy in the Age of AI.
In this new episode, we’ll dive into how a company is able to take steps to prioritize personalization for their customers and clients, utilizing AI and…