Performance Intelligence

198 Culture Expert: How Leaders Measure, Own, and Fix the Culture They Inherited | Karl Treacher

36:29

If culture’s in HR, it’s in foster care.

Karl Treacher has spent 25 years inside boardrooms, including the war room of a big four bank during the Royal Commission, and he has watched leaders hand culture to the one department that was never meant to own it. Engagement scores can look healthy while the culture underneath is quietly turning toxic, and the board is often the last to know.

Karl…