The Pair Program
From Tickets to Autonomy: Reinventing IT with AI Agents | The Pair Program Ep87
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From Tickets to Autonomy: Reinventing IT with AI Agents | The Pair Program Ep87
On today’s episode of The Pair Program, we’re joined by Jake Stauch, Founder & CEO of Serval, and Patrick Chase, Managing Director at Redpoint Ventures, for a deep dive into the future of IT service management. The conversation explores why legacy ITSM tools are breaking under modern demands, how AI-native…