Leadovation
Ty Givens: Will AI Replace Customer Service? The Surprising Truth About What Customers Really Want
35:24
AI is rapidly changing how organizations serve customers, but the most important business decisions still require human judgment. In this episode, Dean Newlund and Ty Givens explore the evolving relationship between automation, customer experience, and leadership.
In this episode, Dean Newlund and Ty Givens discuss:
The evolving relationship between technology and customer experience
How…