Windshield Time
What Customers Really Decide in the First 10 Minutes of a Service Call
38:51
Customers decide more in the first 10 minutes than most technicians realize.
Company reputation may get you the call — but your credibility determines everything that happens after the door opens.
In this episode of Windshield Time, Chris Elmore and Brandon Cockrell break down the quiet, powerful signals that make customers trust you…or question you.
From the moment you park the truck to the…