Windshield Time
Technicians: Your Job Isn't to "Just Fix it"
44:19
If you're a technician who believes your job is to "just fix it," this episode will challenge that mindset.
In this episode of Windshield Time, Chris Elmore sits down with Joe Bates, owner of Northern Air Plumbing & Heating, to break down what separates average service technicians from true professionals.
A technician's job is to diagnose the entire system, tell the story of what's happening,…